Account Manager - Metrology

Job Description

    Sales Planning & Execution

• Develop quarterly, monthly, and weekly sales plans based on assigned annual sales targets.

• Execute sales strategies to achieve individual and team sales goals.

• Maintain accurate sales forecasts and sales activity reports.

  Business Development

• Identify and develop new customers, business opportunities, and strategic partnerships.

• Manage the complete sales cycle, including lead generation, customer inquiries, product demonstrations, solution development, quotation preparation, contract negotiation, order processing, shipment tracking, and post-sales follow-up.

• Coordinate technical support, product training, and implementation activities with internal teams.

• Explore and develop new applications and market opportunities for the company's products.

  Customer Relationship & Channel Management

• Build and maintain long-term customer relationships by providing exceptional service and support.

• Coordinate with internal departments to resolve customer issues and ensure customer satisfaction.

• Monitor accounts receivable and support timely payment collection.

• Recruit, train, develop, and support distributors and channel partners.

• Participate in customer events, exhibitions, and other marketing activities.

  Market Intelligence & Reporting 

• Collect and analyze market trends, industry developments, and competitor information.

• Provide customer application cases, market feedback, and product insights to management.

• Prepare weekly, monthly, quarterly, and semi-annual sales reports, forecasts, and performance analyses.

Job Requirements

• Bachelor's degree or equivalent work experience.
• Previous sales experience is preferred; entry-level candidates with strong communication and business development potential are also encouraged to apply.
• Strong customer relationship management, sales, negotiation, and cross-functional collaboration skills.
• Knowledge of hardware and software products, 3D digital technologies, and related industry applications is preferred.
• Experience with CAD, reverse engineering, or 3D design software is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Results-oriented, self-motivated, and able to work effectively under pressure.
• Strong analytical and problem-solving skills.
• Willingness to travel as required.
• Ability to work on-site at our San Leandro, CA office or Irvine, CA office.