Our company has a high-quality technical support team to provide customers with comprehensive professional services and the most powerful technical support.
As long as the customers buy our products, they are free of charge for technical training for up to one week. You can go to our company to receive training, or on-spot training in your own place by sending our technician abroad.
The contents of training includes:
- operation of the machine, including hardware installation, adjusting, software and other basic operations.
- For the specific needs of customer, we will explain product application techniques and operation notices with practical examples.
In addition, our company also provides customers the training for reverse engineering by charge. (The detailed fees are depending on different requirements).
We offer Rapidform reverse engineering software special training as well as commonly used CAD / CAM software training.
- North America and Europe:
We have a technical support center in the United States and Europe. As long as a phone, you can enjoy the local services conveniently and fast. - Other areas:
Our engineers will offer the service through internet, telephone or other ways to help you as soon as possible.
Note: except Internet, telephone service, the other kinds of service will be borne by the customer, the amount depending on the circumstances.